Privacy & Data Protection Policy
How Olimpum collects, uses and protects your personal data under the Turkish KVKK and, where applicable, the GDPR.
Who we are
This website is operated by Olimpum Dış Ticaret ve Pazarlama Ltd. Şti. ("Olimpum", "we", "us"), with its registered office in Orhangazi, Bursa, Türkiye. For any question about this policy or about your personal data, you can reach us at info@olimpum.com. For the purposes of the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where it applies, the EU General Data Protection Regulation (GDPR), Olimpum is the data controller.
What data we collect
Information you give us. When you use our contact form, quote request, distributor enquiry or the Oli advisor access form, we collect the details you provide, such as your name, company, job title, email address, phone number, country, and the crops or products you ask about.
Information collected automatically. Like most websites, we record technical data such as your IP address, browser type and the pages you visit, through server logs and cookies. Please see our Cookie Policy for details.
How we use your data
- To respond to your enquiries and prepare quotations.
- To assess and manage distributor and supplier relationships.
- To provide access to and operate the Oli advisor.
- To send the commercial or technical information you request.
- To keep the website secure and to improve it.
- To meet our legal and regulatory obligations.
Legal basis
Under Article 5 of the KVKK and, where applicable, Article 6 of the GDPR, we process personal data on the basis of your explicit consent, the performance of a contract or pre-contractual steps taken at your request, our legitimate business interests, and compliance with our legal obligations.
The Oli advisor
The Oli advisor is currently offered on a membership basis and is not yet generally available; you may apply for access through the request form on this site. When you use Oli, the information you enter is processed to generate a response. Conversations may be handled by third-party artificial intelligence service providers acting on our behalf and may be reviewed to maintain quality and safety. Please do not enter confidential business information or sensitive personal data into Oli.
Sharing your data
We do not sell your personal data. We may share it with service providers who host our website, deliver our email and operate the Oli advisor, all of whom are bound by confidentiality, and with public authorities where we are required to do so by law. Some of these providers may process data outside Türkiye or the EEA; where this happens, we take steps to ensure an adequate level of protection.
How long we keep it
We keep personal data only for as long as it is needed for the purposes described above or as required by law, after which it is deleted or anonymised.
Your rights (KVKK Article 11)
Under Article 11 of the KVKK and applicable data protection law, you may ask us to confirm whether we process your personal data, to give you access to it, to correct or delete it, to object to certain processing, and to withdraw a consent you have given. To exercise any of these rights, please email info@olimpum.com. We will respond within the period set by law.
Changes to this policy
We may update this policy from time to time. The current version is always available on this page, with the date of the last update shown above.